Excluding someone from your business premises
Under certain circumstances, you are legally entitled to exclude a person from entering your business premises.
Generally, you can exclude someone from entering your business premises:
- who was convicted of major or continuing thefts from the company
- who was convicted of public order offences such as criminal damage or offensive, obscene, threatening or unruly behaviour in and around the business
- whose past behaviour within or around the named store(s) has caused staff or customers of those stores to document real or perceived distress.
The process
In order to make sure this exclusion is legally enforceable, you must:
- present the person with an appropriately worded exclusion letter
- send a copy to the Business Liaison Officer, and
- keep a copy of that letter on file.
An exclusion letter should be personally delivered, but only:
- in or near company premises (preferably in front of a police officer as a witness, otherwise with another staff member as a witness)
- at a police station, or
- at Court.
Do not deliver the letter to the home or business address of a known and positively identified person.
Exclusion letter
The sample exclusion letter (PDF 116kb) can be used to assist in the composition of your own exclusion letter, if the need arises. You must send a copy of your letter to the Australian Federal Police Business Liaison Officer.
Contacts
| Business crime prevention and safety awareness (ACT only) | Business Liaison Officer GPO Box 401 Canberra City ACT 2601 | N/A |