Emergency contact
Emergency call 000 (all states)
In an emergency call 000 for attendance by police, fire or ambulance (calls to this number are recorded).
Emergency translation call 1300 655 010
Translation service for emergency situations only.
Urgent assistance at a major Australian airport call 131 AFP (131 237)
For urgent police assistance at a major Australian airport - see below - call the AFP Operations Coordination Centre on 131 AFP (131 237)
General enquiries
If you have a general enquiry and do not require police assistance, please call the AFP's National Switchboard on (02) 6131 3000. Hours of operation as follows:
Mon - Friday 7:00 to 20:00 EST
Sat, Sun & Pub Hols 8:00 to 20:00 EST
For media enquiries, please contact AFP National Media.
Request Police assistance
Police assistance call 131 444 (not in Victoria)
For police assistance where there is no immediate danger or to report non-urgent crime call 131 444.
In Victoria please contact your local police station.
Request Police assistance at an airport
Police assistance at an airport call 131 AFP (131 237)
For AFP assistance at the 11 Major Australian airports, except in emergency circumstances, or to report suspicious activity call 131 AFP (131 237).
The AFP currently provides policing services at the following Major Australian Airports:
- Adelaide
- Alice Springs
- Brisbane
- Cairns
- Canberra
- Darwin
- Gold Coast
- Hobart
- Melbourne
- Perth
- Sydney
Enquiry Line for Aviation Stakeholders
For enquiries from aviation stakeholders or Commonwealth agencies in an airport environment, call (02) 6126 7444.
Referring matters to the AFP – Law Enforcement and Government
Law Enforcement agencies and any Operations or Crisis Centres wishing to refer a matter to the AFP should call 1300 AFP OPS (1300 237 677).
The Australian Customs and Border Protection Service should call the AFP Operations Coordination Centre (AOCC) on (02) 6126 7788.
The Australian Crime Commission should call the AFP Operations Coordination Centre (AOCC) on (02) 6126 7133.
Other Commonwealth agencies should contact the Operations Monitoring Centre (OMC) in the state or territory where the suspected offence/s occurred.
Read more information about referring matters to the AFP including the AFP's referral form.
Operations Monitoring Centre (OMC) contacts
| Location | Address | Phone |
| ACT |
AOCC Client Liaison Team GPO Box 401 Canberra ACT 2601 |
Ph: (02) 6126 7133 |
NSW Sydney Office
|
Coordinator OMC Locked Bag A3000 Sydney South NSW 1232 |
Ph: (02) 9286 4000 |
NT Darwin Office
|
Coordinator OMC PO Box 1888 Darwin NT 0801 |
Ph: (08) 8980 1300 |
QLD Brisbane Office |
Coordinator OMC PO Box 920 Spring Hill QLD 4004 |
Ph: (07) 3222 1222 |
QLD Cairns Office |
Coordinator OMC PO Box 844 Cairns QLD 4870 |
Ph: (07) 4044 6600 |
SA Adelaide Office |
Coordinator OMC PO Box 200 Kent Town SA 5071 |
Ph: (08) 8416 2811 |
TAS Hobart Office |
Coordinator OMC GPO Box 24 Hobart TAS 7000 |
Ph: (03) 6230 1525 |
VIC Melbourne Office |
Coordinator OMC GPO Box 485G Melbourne VIC 3001 |
Ph: (03) 9607 7777 |
WA Perth Office |
Coordinator OMC PO Box 586 West Perth WA 6872 |
Ph: (08) 9320 3444 |
| After Hours contact |
AFP Hotline |
Ph: 1800 813 784 |