Contact the AFP

Emergency contact

Emergency call 000 (all states)
In an emergency call 000 for attendance by police, fire or ambulance (calls to this number are recorded).

Emergency translation call 1300 655 010
Translation service for emergency situations only.

Urgent assistance at a major Australian airport call 131 AFP (131 237)
For urgent police assistance at a major Australian airport - see below - call the AFP Operations Coordination Centre on 131 AFP (131 237)

General enquiries

If you have a general enquiry and do not require police assistance, please call the AFP's National Switchboard on (02) 6131 3000. Hours of operation as follows:

Mon - Friday 7:00 to 20:00 EST
Sat, Sun & Pub Hols 8:00 to 20:00 EST

For media enquiries, please contact AFP National Media.

Request Police assistance

Police assistance call 131 444 (not in Victoria)
For police assistance where there is no immediate danger or to report non-urgent crime call 131 444.
In Victoria please contact your local police station.

Request Police assistance at an airport

Police assistance at an airport call 131 AFP (131 237)
For AFP assistance at the 11 Major Australian airports, except in emergency circumstances, or to report suspicious activity call 131 AFP (131 237).

The AFP currently provides policing services at the following Major Australian Airports:

  • Adelaide
  • Alice Springs
  • Brisbane
  • Cairns
  • Canberra
  • Darwin
  • Gold Coast
  • Hobart
  • Melbourne
  • Perth
  • Sydney

Enquiry Line for Aviation Stakeholders

For enquiries from aviation stakeholders or Commonwealth agencies in an airport environment, call (02) 6126 7444.

Referring matters to the AFP – Law Enforcement and Government

Law Enforcement agencies and any Operations or Crisis Centres wishing to refer a matter to the AFP should call 1300 AFP OPS (1300 237 677).

The Australian Customs and Border Protection Service should call the AFP Operations Coordination Centre (AOCC) on (02) 6126 7788.

The Australian Crime Commission should call the AFP Operations Coordination Centre (AOCC) on (02) 6126 7133.

Other Commonwealth agencies should contact the Operations Monitoring Centre (OMC) in the state or territory where the suspected offence/s occurred.

Read more information about referring matters to the AFP including the AFP's referral form.

Operations Monitoring Centre (OMC) contacts

LocationAddressPhone
ACT AOCC Client Liaison Team
GPO Box 401
Canberra ACT 2601
Ph: (02) 6126 7133
NSW
Sydney Office
Coordinator OMC
Locked Bag A3000
Sydney South NSW 1232
Ph: (02) 9286 4000
NT
Darwin Office
Coordinator OMC
PO Box 1888
Darwin NT 0801
Ph: (08) 8980 1300
QLD
Brisbane Office
Coordinator OMC
PO Box 920
Spring Hill QLD 4004
Ph: (07) 3222 1222
QLD
Cairns Office
Coordinator OMC
PO Box 844
Cairns QLD 4870
Ph: (07) 4044 6600
SA
Adelaide Office
Coordinator OMC
PO Box 200
Kent Town SA 5071
Ph: (08) 8416 2811
TAS
Hobart Office
Coordinator OMC
GPO Box 24
Hobart TAS 7000
Ph: (03) 6230 1525
VIC
Melbourne Office
Coordinator OMC
GPO Box 485G
Melbourne VIC 3001
Ph: (03) 9607 7777
WA
Perth Office
Coordinator OMC
PO Box 586
West Perth WA 6872
Ph: (08) 9320 3444
After Hours contact AFP Hotline Ph: 1800 813 784