Help

If you are looking for your AFP National Police check email AFP-NationalPoliceChecks@mail2.converga.com.au

The material on our website is available as html pages to provide speed, searchability and accessibility to users of the site.

Larger reports that are designed for printing are provided as PDF files to protect the integrity of the document's formatting and security.

How to find your way around our website

Our website is designed to help you find information quickly, and present you with links to other relevant information.

You may wish to use one or more of the following to help guide you through the website:

The menu on the left-hand side of every page, which expands to reveal sub-pages
The Popular Links menu on homepage, to access frequently used pages
The 'breadcrumb' (navigation) trail (eg Home > About Us) near the top of every page
The basic Search box near the top right of each page
The dynamic site map.

We take no responsibility for the accuracy or appropriateness of information on other sites that the AFP links to.

Requirements

Our website is best viewed on a modern web browser or smart phone.

Access for people with a disability

Commonwealth departments and agencies are required by the Disability Discrimination Act 1992 to ensure that online information and services are accessible by people with disabilities. If there is information you require that you cannot access, please advise the AFP web team.

Viewing PDF files

Some documents on this site are in Adobe PDF format. You may need to install the Adobe Reader software, available free from the Adobe website.

Wherever possible, we have improved accessibility to these documents by using tagged PDF files, which are designed to assist screen readers. The Adobe website has more information on accessibility and PDF documents.

If you are unable to use the Adobe PDF reader, Adobe provides a tool to convert PDF files to html or text. Adobe online conversion tool.

Viewing other files

Other material on our website may be in document (DOC, RTF), spreadsheet (CSV) and presentation (PPS) format. These can be viewed in most commercial or open source office productivity software, such as Microsoft Office or Open Office.

Printing

Our website does not use print icons to take you to a printable version of the page. Instead, a print version of the page is automatically applied when you follow your usual print sequence. This prints the page in a conventional portrait format without the navigation menus.

Emailing

Online forms are provided as a means to communicate with the AFP. For more information read the Privacy statement. If you have trouble with submitting an online form please contact the AFP web team.