Criminal history service charter

The Criminal History Branch provides information access to worldwide law enforcement agencies, prosecution and judicial services. The Criminal History Branch is the primary information service that provides assistance to members of the public and organisations alike who require various entitlements such as employment and security checks.

The AFP Criminal History Branch operates within the offices of the Australian Federal Police. The Criminal History Branch is the primary information service responsible for the collection, collation and recording of court outcomes relating to criminal and traffic prosecutions.

The Criminal History Branch has been instituted by Commonwealth, Australian Capital Territory, and other jurisdictions where a nexus can be established with recorded subjects.

Commitment

Our clients are entitled to the best possible standard of service.

Employees are committed to providing services to you that are: courteous, polite and professional, helpful and responsive, timely and accessible as well as delivered by knowledgeable staff.

Outcome

Requests can be made for a National Police Check. Requests are made via submission of the relevant form to AFP Criminal Records, to the addess shown below.

The outcome of requests is based on the decision making processes of staff within Criminal Records, in addition to subsequent information that is based on relevant laws, policies and instructions.

Employees within the Criminal History Branch are obliged to act in accordance with guidelines as directed by the Privacy Commissioner.

Legislative requirements such as the Spent Conviction Scheme could affect the outcome of your request for information.

Contacts