National Operations State Service Centre

National Operations State Service Centre (NOSSC) teams are situated in all AFP Commands around Australia providing a centralised entry point into the AFP for the Australian community, law enforcement and other Commonwealth and International partners, such as:

Single access point and personal interface for State, Territory and International law enforcement, Commonwealth agencies and the Australian public for:
- ‘Report’- being an allegation that a crime has been, is being, or may be committed
- ‘Request’- being a request for investigative service (search warrant assists, mutual assistance requests, some family law matters and some forensic services).
Provide engagement through the AFP International Network to Foreign Law Enforcement Agencies
Provide engagement for State and Territory Police
Operational and incident response coordination for the AFP
Intelligence and information exchange for all incidents and other matters

NOSSC Watchfloor

Located in Canberra, the NOSSC Watchfloor provides a 24 hours a day, 7 days a week single point entry for all State, Territory and International law enforcement, Commonwealth agencies and the Australian public after hours and for time critical matters.

Services for Government

If you are a member of the public wishing to contact the AFP please visit Reporting a crime.
The following information should be used by Government Departments and Agencies that want to Report an alleged crime to the AFP for investigation. Please also refer to:

Protocols for Reports to the AFP
AFP Agency Report a Crime form (DOCX, 100KB)
AFP Request for Investigative Service
Making telephone requests in exceptional circumstances only
Members of the public should visit Reporting a crime
ACT residents should contact ACT Policing for police assistance

Contacts and referrals

The AFP NOSSC receive all referrals from Australian States or Territories in relation to offences against the Commonwealth. Initial enquiries should be directed to the AFP NOSSC in the State or Territory where the suspected offences occurred.

Location	Postal address	Contact
ACT NOSSC Canberra	GPO Box 401 Canberra ACT 2601	Email: NOSSC-Canberra@afp.gov.au
Northern Command (Brisbane, Cairns and Darwin Offices)	PO Box 920 Spring Hill QLD 4004	Email: NOSSC-Northern@afp.gov.au
Eastern Command	Locked Bag A3000 Sydney South NSW 1232	Email: NOSSC-Eastern@afp.gov.au
Central Command OMC Adelaide Office	PO Box 200 Kent Town SA 5071	Email: NOSSC-Central@afp.gov.au
Southern Command (Melbourne and Hobart Offices)	GPO Box 485 Melbourne VIC 3001	Email: NOSSC-Southern@afp.gov.au
Western Command	PO Box 586 West Perth WA 6872	Email: NOSSC-Western@afp.gov.au