AFP logo at EBB Canberra

Contact us

If you are concerned for the immediate safety of yourself or another, please call 000 or contact your local police on 131 444

Contacting the Australian Federal Police

In an emergency, call000 and ask for police.

If you need help in a non-urgent situation, call the Police Assistance Line on131 444 to be connected to your local police.

The National Relay Service can help you contact us if you’re d/Deaf or find it hard to hear or speak to hearing people on the phone.

Check the progress of a National Police Check

If you have already submitted a National Police Check application with us, you can check its progress. You'll need the reference number from your confirmation email. (Please check your junk mail if you didn't receive this when you applied).

Check an application 

Find out more about police checks 

Find out more about company police checks

Report a crime

Report a crime to us

We can investigate Commonwealth crimes (sometimes called federal crimes) and crimes that take place in the Australian Capital Territory. To report crimes in the Australian Capital Territory, use ACT Policing's Online services portal.

You can also contact our National Operations State Service Centre (NOSSC) in the Australian state or territory where the suspected offence occurred.

If you wish to be anonymous, you can contact Crime Stoppers.

Help at airports, defence and government facilities

We police 9 Australian airports:

  • Adelaide
  • Brisbane
  • Cairns
  • Canberra
  • Darwin
  • Gold Coast
  • Melbourne
  • Perth
  • Sydney

We also provide protective services to defence, diplomatic and government facilities.

To get our help, or to report suspicious activity at one of these places, call131 AFP (131 237).

Feedback and complaints

We welcome positive feedback and support your right to complain. You can:

  • submit a compliment, praising the actions of any AFP appointee
  • file a complaint regarding the conduct of any AFP appointee or our practices and procedure
  • file a procurement-related complaint.

To provide your feedback, fill out the relevant compliment or complaint form.

General enquiries from the public

Members of the public can contact us about:

Contact other Australian Government agencies to report:

ACT Policing

In an emergency, call000 and ask for police.

If you need help in a non-urgent situation, call the Police Assistance Line on131 444 to be connected to your local police.

To report crimes in the Australian Capital Territory, use ACT Policing's Online services portal, or visit the ACT Policing website for more information.

General enquiries from law enforcement and government bodies

Australian law enforcement and government departments and agencies can contact the relevant National Operations State Service Centre (NOSSC) to:

General enquiries from the media

Journalists can contact us on +61 2 5126 9297, Monday to Friday from 6.30 am to 6 pm Canberra time. Outside those hours, a rostered officer is on call.

If your query isn't urgent, email media@afp.gov.au.

Recruitment enquiry

You can contact us on +61 2 5127 2555, Monday to Friday 8 am to 4 pm Canberra time.

Or email us at afprecruitment@afp.gov.au

Contacts

Get police assistance where you are or contact your local police.

Crime Stoppers

Report any information about an unsolved crime or suspicious activity anonymously

Airport Watch
Local Policing

In an emergency, call 000.

If there is no immediate danger or you want to report non-urgent crime, contact the 24-hour Police Assistance Line.

National Security Hotline

Report terrorism, threats and suspicious behaviour 24/7. Call one of the numbers below or send an SMS to 0429 771 822.

National Missing Persons Coordination Centre

Working to reduce the incidence and impact of missing persons in Australia

Australian Centre to Counter Child Exploitation (ACCCE)

Report child abuse and exploitation

NOSSC Canberra (ACT)

Canberra office

GPO Box 401
Canberra ACT 2601

Cybercrime and cybersecurity

Report concerns about cybercrime or cybersecurity incidents

Triple Zero

Call 000 in an emergency for police, fire brigade or ambulance.

Triple Zero calls are free.