Get police assistance where you are or contact your local police.
Contacting the Australian Federal Police
In an emergency, call000 and ask for police.
If you need help in a non-urgent situation, call the Police Assistance Line on131 444 to be connected to your local police.
The National Relay Service can help you contact us if you’re d/Deaf or find it hard to hear or speak to hearing people on the phone.
If you have already submitted a National Police Check application with us, you can check its progress. You'll need the reference number from your confirmation email. (Please check your junk mail if you didn't receive this when you applied).
We can investigate Commonwealth crimes (sometimes called federal crimes) and crimes that take place in the Australian Capital Territory.
You can also contact our National Operations State Service Centre (NOSSC) in the Australian state or territory where the suspected offence occurred.
If you wish to be anonymous, you can contact Crime Stoppers.
We police 9 Australian airports:
- Gold Coast
We also provide protective services to defence, diplomatic and government facilities.
To get our help, or to report suspicious activity at one of these places, call131 AFP (131 237).
We welcome positive feedback and support your right to complain. You can:
- submit a compliment, praising the actions of any AFP appointee
- file a complaint regarding the conduct of any AFP appointee or our practices and procedure
- file a procurement-related complaint.
To provide your feedback, fill out the relevant compliment or complaint form.
Members of the public can contact us about:
- terrorism or national security on1800 123 400 (National Security Hotline)
- human trafficking or travelling child sex offenders on131 AFP (131 237)
- the Family Law Watchlist.
Contact other Australian Government agencies to report:
Australian law enforcement and government departments and agencies can contact the relevant National Operations State Service Centre (NOSSC) to:
- report an allegation that a crime has been, is being or may be committed
- request an investigative service, such as search warrant assists, mutual assistance requests, some family law matters and some forensic services.