Contact us
On this page:
- Emergency contact
- Non-urgent police assistance
- AFP assistance at a major Australian airport
- AFP assistance at a Defence, Diplomatic or Government establishment
- National Police Checks
- Media
- AFP National Switchboard
- Referring a Commonwealth investigation to the AFP – Law enforcement and Government
- Referring a Commonwealth investigation to the AFP – General public
- General enquiries – Public
Emergency contact
In an emergency, call Triple Zero "000" for attendance by police, fire or ambulance.
Non-urgent police assistance
For police assistance where there is no immediate danger or to report non-urgent crime call 131 444.
If you experience any difficulties calling an area or an individual please contact the AFP switchboard on 02 5126 0000. The switch board operates:
- Monday to Friday 8am to 6pm AEST
- Weekends and Public Holidays 9am to 3pm AEST
Note: Calls to the switchboard may be recorded.
AFP assistance at a major Australian airport
For AFP assistance or to report suspicious activity at the nine major Australian airports, call 131 AFP (131 237). The AFP currently provides policing services at the following major Australian airports:
- Adelaide
- Brisbane
- Cairns
- Canberra
- Darwin
- Gold Coast
- Melbourne
- Perth
- Sydney
AFP assistance at a Defence, Diplomatic or Government establishment
For AFP assistance or to report suspicious activity at an establishment where the AFP provides a protective service function, including Defence, Diplomatic or Government Establishments call 131 AFP (131 237).
National Police Checks
Contact Criminal Records for National Police Check enquiries
Media
AFP National Switchboard
If you have a general enquiry and do not require police assistance, please call the AFP's National Switchboard on (02) 5126 0000. Hours of operation as follows:
- Monday to Friday 8am to 6pm AEST
- Weekends and Public Holidays 9am to 3pm AEST
Note: Calls to the National Operations State Service Centre may be recorded.
Reporting crime to the AFP for investigation – Law enforcement and Government
Australian Law Enforcement Agencies and Australian Government Agencies wishing to report a crime or request for an investigative service should contact the National Operations State Service Centre (NOSSC) in the State or Territory where the suspected offence/s occurred.
- 'Report' being an allegation that a crime has been, is being, or may be committed
- 'Request' being a request for investigative service (search warrant assists, mutual assistance requests, some family law matters and some forensic services).
Location | Address | Contact |
---|---|---|
Canberra (excluding ACT Policing) |
NOSSC Canberra GPO Box 401 Canberra ACT 2601 |
Email: NOSSC-Canberra@afp.gov.au |
Northern Command |
NOSSC Northern Command PO Box 920 Spring Hill QLD 4004 |
Email: NOSSC-Northern@afp.gov.au |
Eastern Command |
NOSSC Coordinator |
Email: NOSSC-Eastern@afp.gov.au |
Central Command |
NOSSC Coordinator |
Email: NOSSC-Central@afp.gov.au |
Southern Command |
NOSSC Coordinator |
Email: NOSSC-Southern@afp.gov.au |
Western Command |
NOSSC Team Leader |
Email: NOSSC-Western@afp.gov.au |
Reporting a Commonwealth investigation to the AFP – General public
Members of the public wishing to refer a matter to the AFP for investigation should submit their enquiry through the AFP's Report a Crime, or alternatively contact the National Operations State Service Centre, in writing, in the State or Territory where the suspected offence/s occurred (listed above).
General enquiries – Public
Enquiry type | Phone |
---|---|
Family Law Recovery Orders, Arrest Warrants and the Family Law Watchlist | See Family Law Kit |
Terrorism or National Security | 1800 123 400 (National Security Hotline) |
People Trafficking and Child Sex Tourism | 131 AFP (131 237) |
Cybercrime (including online abuse and threats, identity and financial fraud/theft, compromised accounts/systems, phishing, ransomware and malware) | report.cyber.gov.au |
Offensive content on the internet | www.esafety.gov.au |
Australians missing overseas | 1300 555 135 (DFAT Consular Operations) |