Contact us

Emergency contact

In an emergency, call Triple Zero "000" for attendance by police, fire or ambulance.

Non-urgent police assistance

For police assistance where there is no immediate danger or to report non-urgent crime call 131 444.

If you experience any difficulties calling an area or an individual please contact the AFP switchboard on 02 5126 0000. The switch board operates:

• Monday to Friday 8am to 6pm AEST
• Weekends and Public Holidays 9am to 3pm AEST

Note: Calls to the switchboard may be recorded.

AFP assistance at a major Australian airport

For AFP assistance or to report suspicious activity at the nine major Australian airports, call 131 AFP (131 237). The AFP currently provides policing services at the following major Australian airports:

• Adelaide
• Brisbane
• Cairns
• Canberra
• Darwin
• Gold Coast
• Melbourne
• Perth
• Sydney

AFP assistance at a Defence, Diplomatic or Government establishment

For AFP assistance or to report suspicious activity at an establishment where the AFP provides a protective service function, including Defence, Diplomatic or Government Establishments call 131 AFP (131 237).

National Police Checks

Contact Criminal Records for National Police Check enquiries

Media

Contact AFP National Media

AFP National Switchboard

If you have a general enquiry and do not require police assistance, please call the AFP's National Switchboard on (02) 5126 0000. Hours of operation as follows:

• Monday to Friday 8am to 6pm AEST
• Weekends and Public Holidays 9am to 3pm AEST

Note: Calls to the National Operations State Service Centre may be recorded.

Reporting crime to the AFP for investigation – Law enforcement and Government

Australian Law Enforcement Agencies and Australian Government Agencies wishing to report a crime or request for an investigative service should contact the National Operations State Service Centre (NOSSC) in the State or Territory where the suspected offence/s occurred.

• 'Report' being an allegation that a crime has been, is being, or may be committed
• 'Request' being a request for investigative service (search warrant assists, mutual assistance requests, some family law matters and some forensic services).

Location	Address	Contact
Canberra (excluding ACT Policing)	NOSSC Canberra GPO Box 401 Canberra ACT 2601	Email: NOSSC-Canberra@afp.gov.au
Northern Command (Brisbane Office) (Cairns Office) (Darwin Office)	NOSSC Northern Command PO Box 920 Spring Hill QLD 4004	Email: NOSSC-Northern@afp.gov.au
Eastern Command	NOSSC Coordinator Eastern Command Locked Bag A3000 Sydney South NSW 1232	Email: NOSSC-Eastern@afp.gov.au
Central Command	NOSSC Coordinator Central Command PO Box 200 Kent Town SA 5071	Email: NOSSC-Central@afp.gov.au
Southern Command	NOSSC Coordinator Southern Command GPO Box 485 Melbourne VIC 3001	Email: NOSSC-Southern@afp.gov.au
Western Command	NOSSC Team Leader Western Command  PO Box 586 West Perth WA 6872	Email: NOSSC-Western@afp.gov.au

Reporting a Commonwealth investigation to the AFP – General public

Members of the public wishing to refer a matter to the AFP for investigation should submit their enquiry through the AFP's Report a Crime, or alternatively contact the National Operations State Service Centre, in writing, in the State or Territory where the suspected offence/s occurred (listed above).

General enquiries – Law enforcement and Government

Organisation	Phone
Australian Law Enforcement Agencies, Government Crisis Centre's & Watch Offices	(02) 6126 7888
Australian Border Force	(02) 6126 7788
Australian Criminal Intelligence Commission	(02) 6126 7133
Department of Immigration & Border Protection and Immigration Detention Facilities	(02) 6126 7888
Other Commonwealth agencies	(02) 6131 3000

General enquiries – Public

Enquiry type	Phone
Family Law Recovery Orders, Arrest Warrants and the Family Law Watchlist	See Family Law Kit
Terrorism or National Security	1800 123 400 (National Security Hotline)
People Trafficking and Child Sex Tourism	131 AFP (131 237)
Cybercrime (including online abuse and threats, identity and financial fraud/theft, compromised accounts/systems, phishing, ransomware and malware)	report.cyber.gov.au
Offensive content on the internet	www.esafety.gov.au
Australians missing overseas	1300 555 135 (DFAT Consular Operations)